May I speak with someone about an issue with my online giving to Dream City Church?
Yes, please send an e-mail to firstname.lastname@example.org and we will be happy to assist you.
How do I get my giving receipts?
Every time you give online, a transaction receipt will be sent via e-mail. You may log in at any time to review your online giving history. You may also contact us in writing to request a statement be faxed, mailed, or e-mailed to you, which will include all methods of giving, not just online. You can view giving HISTORY.
How do I access my giving history?
Your online account will keep record of all your giving. To view your giving history and log in.
**Please note that we are still migrating some giving history from our previous giving platform. If you don’t see your giving history in your account right away, it will be there shortly.
Is online giving secure?
Short answer: yes. We’ve taken steps to ensure that the giving process is safe and secure from beginning to end. All of your giving data is PCI DSS compliant and is secured by a number of security measures, including your web browser’s SSL encryption.
Are there any fees involved with online giving?
There are no fees charged to the person who is donating. When using credit cards, there are always small fees involved, but the church takes care of these fees.
Can I give stock, real estate, appreciated securities, or other non-cash gifts to Dream City Church?
Yes, any of these methods are acceptable ways to donate. Please send an e-mail to email@example.com for more information.